Wavecrest Computing — Internet Filtering and Reporting Products

Cyfin Proxy Support

Welcome to the Cyfin Proxy support center!   Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 7.9.1 for Cyfin Proxy Now Available

  • Correction - Scheduled Reports.  This release corrects an issue that occurred with scheduled reports in the previous release (7.9.0).  The addition of a new report in the last release caused a change in the order of reports, which made some incorrect scheduled reports run.
  • Enhancement - Groups and IDs 'Find' option.  This release contains the ability to search for a user that has a fullname with parentheses.
  • Modification - Web Monitor.  The "Real Time Monitor" report name has been changed to "Web Monitor", to more accurately describe what this feature does.   Its functionallity and location remain unchanged.

Read complete release notes.

Cyfin Proxy upgrades are free to current Wavecrest customers.  To download your update, visit Cyfin Proxy Downloads.

Visit Cyfin Proxy's Support Forum.

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Technical Support
Toll-free
877-442-9346 (U.S. and Canada)
Direct
321-953-5351
International
001-321-953-5351 (outside U.S. and Canada)
Email Support
Support Forum
Telephone technical support is available to our customers Monday - Friday between 8 A.M. and 6 P.M. Eastern Time.

 

 

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