Wavecrest Computing — Internet Filtering and Reporting Products

CyBlock ISA Support

Welcome to the CyBlock ISA support center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

Enhancement - Array configuration. This release contains a useful new feature which will allow you to combine all of your data into an Enterprise report. It also lets you apply settings and policies from one 'primary' installation to multiple 'secondary' installations of CyBlock.
New Report - Site Audit Detail. This report lists all users that visited a particular web site and shows the total visits. A text-entry box lets you determine which web site(s) to run the report on.
Enhancement - Job Queue. New keyboard shortcuts allow you to pause and restart the job queue in this release. Also, all jobs will now be numbered in the queue.

Cyblock ISA upgrades are free to current Wavecrest customers. To download your update, login at CyBlock ISA Downloads.

Visit Cyblock ISA's support forum.

Technical Support
Toll-free	877-442-9346 (U.S. and Canada)
Direct	321-953-5351
International	001-321-953-5351 (outside U.S. and Canada)
Email Support	support@wavecrest.net
Support Forum	forum.wavecrest.net
Telephone technical support is available to our customers Monday - Friday between 8 A.M. and 6 P.M. Eastern Time.